Labour Complaints & Rights

The Department of Labour handles employee complaints such as unpaid wages, unfair termination, and EPF/ETF non-payment by employers.

How to apply

1. 1Gather evidence (appointment letter, payslips, EPF records).
2. 2Lodge a complaint at your area labour office.
3. 3Attend inquiry / conciliation meetings.
4. 4Await the department’s determination or referral.

Documents required

• Appointment / employment letter
• Payslips / salary evidence
• EPF/ETF records
• NIC

Fees & time

Fees can change — confirm on the official site or call 1919 before paying.

Good to know

Keep employment records — they are key to resolving wage, termination and provident-fund disputes.

Frequently asked questions