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Sri Lanka · Citizen Services

Find any public service, fast.

Phone numbers, how to apply, fees and status checks for government and everyday services in Sri Lanka — one clear page each.

Browse by category

Identity & Documents

NIC, passport, birth, marriage, police clearance.

View →5 services

Driving & Transport

Licence, vehicle registration, revenue licence, fines, railway.

View →4 services

Utilities & Bills

Electricity, water, gas, telecom.

View →4 services

Money, Tax & Pension

Income tax, pension, EPF, Aswesuma.

View →2 services

Land & Property

Deeds, land registry, valuation, rates.

View →3 services

Health

Hospitals, blood bank, mental health.

View →4 services

Business & Legal

Business registration, consumer, RTI, labour.

View →12 hotlines

Emergency & Helplines

Police, ambulance, fire, women & child, disaster.

View →5 services

Info & Customer Care

1919 info line, banks, airlines, postal, exam results.

Identity & Documents

NIC, passport, birth, marriage, police clearance.

National Identity Card (NIC)

Apply, correct, or replace your NIC.

📞 011 5226126

Passport – New & Renewal

New passport, renewal, urgent same-day.

Birth, Marriage & Death Certificates

Register events; get certified copies.

📞 011 2889488

Police Clearance Certificate

Police / character certificate for jobs & visas.

📞 011 2421111

Dual Citizenship

Hold Sri Lankan + another citizenship.

Grama Niladhari & Character Certificate

Residence, character & income certificates.

Voter Registration

Register & check the electoral roll.

Driving & Transport

Licence, vehicle registration, revenue licence, fines, railway.

Driving Licence

New licence, renewal, tests, medical.

Vehicle Revenue Licence

Renew your vehicle licence online.

Vehicle Registration & Transfer

Register a vehicle or transfer ownership.

Traffic Fines & Spot Fines

Check and pay traffic fines.

📞 011 2421111

Railway Enquiry & Tickets

Train times, reservations, complaints.

📞 011 2434215

Utilities & Bills

Electricity, water, gas, telecom.

Electricity Bill & Connection

Check/pay bills, faults, new connection.

Water Bill & Connection

Water bills, leaks, new connection.

LP Gas (Cooking Gas)

Order gas, report cylinder problems.

Telecom & Internet Complaints

Phone / internet complaints & IMEI.

Money, Tax & Pension

Income tax, pension, EPF, Aswesuma.

Income Tax & TIN

Register a TIN and file returns.

Government Pension

Retirement pension & life certificate.

EPF / ETF (Provident Fund)

Check balance and claim EPF/ETF.

Aswesuma Welfare Benefit

Apply / appeal for welfare support.

Land & Property

Deeds, land registry, valuation, rates.

Land Registry & Deeds

Search deeds, folio & registration.

📞 011 2889488

Local Rates & Assessment Tax

Pay municipal / council rates.

Health

Hospitals, blood bank, mental health.

Hospital Appointment / Channelling

Book doctors and clinics.

Blood Bank & Donation

Find blood; donate blood.

Mental Health Support

Free, confidential mental-health help.

Business & Legal

Business registration, consumer, RTI, labour.

Business & Company Registration

Register a business or company.

Consumer Complaints

Complain about goods or services.

Right to Information (RTI)

Request official information.

Labour Complaints & Rights

Wages, unfair dismissal, EPF issues.

Info & Customer Care

1919 info line, banks, airlines, postal, exam results.

Examination Results

O/L, A/L & other exam results.

Government Information Center (1919)

One line for any government service.

Bank Customer Care

Hotlines for major banks.

SriLankan Airlines

Flights, reservations, baggage.

Postal & Courier

Track post, registered mail, EMS.

Emergency & Helpline Numbers

Save these numbers on your phone.

Police Emergency

119

Sri Lanka Police, 24/7

National Help Desk

118

Ministry of Public Security

Ambulance – Suwa Seriya

1990

Free, nationwide, 24/7

Fire & Rescue

110

Fire & ambulance service

Government Information

1919

Info on any government service

Women & Child Protection

1938

Support in distress

Child & Women Abuse Bureau

109

Report abuse

Mental Health Helpline

1926

Free & confidential

Disaster Management

117

Disaster Management Centre

Cyber Security (SLCERT)

101

Report cyber incidents

Coast Guard

106

Maritime distress

Tourist Police

011 2421052

Help for visitors

Call 011 2421052

Last updated: 2026-07-25. Numbers and fees are checked against official sources but can change — confirm on the official site or call 1919 before paying. Not an official government website.