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Info & Customer Care

Government Information Center (1919)

One line for any government service.

📞 Call 1919How to applyFeesFAQ

The Government Information Center (GIC) on 1919 is the single hotline for information about almost any government service — procedures, documents, fees and which office to visit.

How to apply

  1. 1Call 1919 from any phone in Sri Lanka.
  2. 2Ask about the service you need — NIC, passport, licences, certificates, bills and more.
  3. 3Note the documents, fees and the office or portal you’re directed to.

Fees & time

ServiceTimeFee
Call to 1919Standard call rate

Fees can change — confirm on the official site or call 1919 before paying.

Good to know

1919 covers information for government departments island-wide and can point you to the right office or online service — a great first call when you’re unsure.

Frequently asked questions

What is 1919?

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The Government Information Center — a single hotline for information about government services, documents and fees.

Does it cost anything?

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You pay only the standard call rate.

Last updated: 2026-07-25