Police Emergency 119National Help Desk 118Ambulance – Suwa Seriya 1990Fire & Rescue 110
Info & Customer Care

Postal & Courier

Track post, registered mail, EMS.

📞 Call 1919How to applyFeesFAQ

Sri Lanka Post handles ordinary and registered mail, EMS and parcels, with tracking for registered items.

How to apply

  1. 1For registered / EMS items, keep the receipt with the tracking number.
  2. 2Track online using the tracking number.
  3. 3For delivery issues, contact your local post office.

Documents required

  • Tracking / receipt number
  • NIC (to collect held items)

Fees & time

ServiceTimeFee
Postal servicesBy service & weight

Fees can change — confirm on the official site or call 1919 before paying.

Good to know

Registered and EMS items can be tracked online with the number on your receipt. For a specific item, your local post office is fastest.

Frequently asked questions

How do I track a registered letter?

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Use the tracking number on your receipt on the Sri Lanka Post site.

Where do I collect a held parcel?

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From your local post office with the collection notice and your NIC.

Last updated: 2026-07-25