SriLankan Airlines is the national carrier. Use the hotlines for reservations, changes, baggage and general enquiries.
How to apply
- 1Book or manage flights online or via the reservation line.
- 2For baggage or day-of-travel issues, contact the airline / airport desk.
- 3Keep your booking reference for all enquiries.
Documents required
- Booking reference
- Passport (for international travel)
Fees & time
| Service | Time | Fee |
|---|---|---|
| Tickets | — | By route & fare |
Fees can change — confirm on the official site or call 1919 before paying.
Good to know
Reservations: 1979. General customer service: 1973. Have your booking reference ready when you call.
Frequently asked questions
Last updated: 2026-07-25